考研英语小作文索赔信函范文10篇

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10） For Poor Performance on a Service Contract （由于服务质量差而抱怨）

Dear Mr.Weidner.


Contract No. 17854


You will recall that you and I have discussed at leastthree times during the past six months the low quality of service provided byyour hotel. After each conversation, service is improved for a short time ,andthen reverts back to the old standard that brought abort my originalcomplaints.


I will summarize in this letter my previousdiscussions about your performance. You may wish to refer to our contract asyou read my comments.


1. Windows ：According to the contract ,all windows are to becleaned once a month. This is not being done. Often from six to eight weekselapse between cleanings. Even when the windows are cleaned ，the job is less than satisfactory.

2.Carpets：The carpets should be vacuumed after each workday. Althoughyour service people do show up each day , their efforts can only bedescribed as careless.


3.Miscellaneous ：I could mention a dozen other cleaningresponsibilities that are not being met satisfactorily——furnitures, lavatoriesand ash trays, for example.


I call your attention to paragraph 7c in the contract,Mr.Weidner ，in which the provisions for revocation of thecontract are described. I do not like to consider such a possibility, but Imust have your written assurance that all provisions of the contract will bemet.


I will be pleased to meet with you once more todiscuss the situation. I assure you that this a matter of some urgency to me.


Yours faithfully，

Jorn Thomas

　　亲爱的韦德罗先生：您会记得，在过去六个月中，我们至少三次讨论过贵旅店服务质量低劣问题。每次讨论过后，服务质量在短时间内有所提高，但不久又退回到原先的水平。
　　在这封信中，我将就先前讨论问题做一概述。您在阅读此信时，也许需要参考我们的合同。

1. 窗户：遵照合同，每月清洗一次所有窗户。然而。此项工作并未得到落实。每次清洗相隔六至八周。即使窗户被清洗过，效果也不尽人意。

2. 地毯：每个工作日之后，对地毯应真空吸尘。尽管贵方服务人员每天露面，但工作很不仔细。

3. 各种事务：我可列举许多令人不满意的清洁工作，例如家具、卫生间、烟灰缸等等。韦德罗先生，请您注意我们合的每7c一段，有关终止合同的说明。我本人并不
想考虑这种可能，但您是必须书面保证履行合同中的所有条款。我很愿意同您再次会晤，讨论目前情形。这事对于我至关重要，二盼急迫。